- Backward Compatibility: Existing DPTs, APTs and SLTs from Panasonic and trunks can continue to be used, enabling a system to be replaced at a low cost without wasting resources.
Expandability: The KX-NS500 is expandable with optional cards and expansion
cabinets KX-NS520 (up to 3 cabinets).
Cellular Phone Integration
Voice Mail: Customers can leave voice mail if they call when you are away. The
KX-NS500 can record a maximum of 24 channels at the same time and up to 400
E-mail Notification: The KX-NS500 sends an e-mail to the corresponding user
with your PC or cellular phone when they have new messages. Missed calls
without a voice message can also be e-mailed. So, you can contact customers
Built-in DISA:The KX-NS500 can transfer customer calls without an operator.
feature provides users with greater flexibility and increases staff
productivity. And human resources currently used as operators can be assigned
Call Centre Function: The KX-NS500 includes an advanced call routing function
for small to medium size call centers.
This function can be used without an external CTI server. It enables you to provide voice guidance for customers, automatically record conversations, make ACD reports, and use NAS (Network Attached Storage). So, you can use these functions to understand problems or opportunities relating to customer service.